Terms of service

The deal, in plain English.

Last updated 17 August 2026

1. Who you’re dealing with

ArchiveBridge is provided by ArchiveBridge Pty Ltd (ABN 68 701 459 261, ACN 701 459 261) (“we”, “us”). By creating an account or using the service you agree to these terms on behalf of the organisation you represent.

2. The service

ArchiveBridge scans and backs up files in Microsoft 365 (SharePoint Online and OneDrive), and archives and restores SharePoint files according to policies you configure, storing copies in object storage we provision for you or a bucket you bring. Free scans are read-only and change nothing in your tenant. Access to your Microsoft 365 is granted by your administrator via Microsoft’s own consent process and is revocable by you at any time.

3. Your data stays yours

You own your data. We process it only to provide the service you configured. Copies live in your account’s bucket in standard S3 object format — not a proprietary vault. You can restore everything back to SharePoint, in bulk, at any time, at no charge; if you leave, you leave with your data.

4. Fees

Pricing is per terabyte under management, metered daily, as published at archivebridge.app/pricing or as agreed with you (including partner and annual arrangements). Accrued usage is charged to your saved payment method automatically, or invoiced where we’ve agreed to that. Prices are ex GST; GST is added on tax invoices. Restores carry no charge. If usage goes unpaid beyond your account’s limit, new protection runs pause until payment is made — existing backups and restores keep working.

5. Your responsibilities

Keep your account credentials secure; only connect tenants you’re authorised to connect; configure policies (including archive age thresholds and, where available under your paid plan, a 1–90 day S3 Object Lock compliance-retention period) deliberately — archiving removes originals from SharePoint after verification, and retained objects cannot be deleted until their retention date. The service is a protection and storage-management tool, not a substitute for your own compliance obligations.

6. Service levels and liability

We run the service with care — verification before any deletion, audit logging, and alerting on failures — but we provide it “as is” without warranty of uninterrupted operation. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before the event giving rise to it, and we’re not liable for indirect or consequential loss. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.

7. Ending things

You can stop at any time: restore what you want back to SharePoint (free), disconnect consent from your Entra admin centre, and close the account. Metering stops at your last protected day. We may suspend or terminate accounts that breach these terms or abuse the service, with notice where practicable.

8. If this business changes hands

We may assign or novate this agreement, and the rights and obligations under it, to a related company or to a party that acquires the ArchiveBridge business, by giving you written notice at your account email. Your terms don’t change when that happens — the entity you contract with does, and it takes on the same obligations to you, including everything in “Your data stays yours” above. You may assign your agreement to another organisation with our written consent, which we won’t unreasonably withhold. Nothing in this clause affects rights you have under the Australian Consumer Law.

9. Changes and law

We may update these terms; material changes will be notified to your account email and apply from the date stated. These terms are governed by the laws of New South Wales, Australia. Questions: hello@archivebridge.app.